First of all...Millenials. Aargh!! My 40-year-old daughter was in the break room at work, writing a check...and one of the Millenial Morons who works there shrieked with delight, "OMG! Is that a check? Your're writing a check? I've never seen anybody write a check before."
And then the new local business. If YOU own the business, and YOU set the delivery hours, should YOU not have customer service available DURING (or at the end of) delivery hours, when problems are most likely to occur and yet still be FIXABLE?
We had perishable/edible items scheduled for delivery between 5:00 a.m. and 7:00 a.m. Got an email at 5:48 a.m., saying that the items had been delivered...to my front porch. They were not there. They were not there by 7:00, either. Sometime around 7:20, SOMEBODY dropped the bags on our porch. But since the merchant claimed to have delivered them an hour-and-a-half earlier, and we didn't see the delivery, and the bell was not rung even though that direction was included in the delivery instructions, we did not know if they had been delivered elsewhere and some kind neighbor bought them over, or if it was a late delivery, or who had touched them, or what. And several items were missing.
Customer service was a non-response until almost 11:00 a.m. Meanwhile...
The moron at the bank credit card company...I called and wrote to the merchant and advised them that per their "100% Satisfaction Guarantee," I was exercising my option for a full refund and, if they wanted their stuff back, it would be on my porch from 5:00 a.m. to 7:00 a.m.today...which it was...and they did not show...so I called to dispute charges on my account.
The genius at the credit card company said, "Well...maybe they did deliver it on time and a neighbor took it and removed the missing items" [value about $2.00] "and then returned the bags" [value about $60] "to your porch later on that morning."
I'm too old for this ****.
In MY world, the enthralled with check-writing moron would not have qualfied for her $1000/week job. She would be taking drive-through orders at McDonald's. The business owner would know that the best way to keep customers is to solve problems immediately....especially with perishable/edible items...so he would be a shift supervisor at Mc Donald's. And the credit card customer service guy would be maintenance crew at McDonalds's, sweeping floors....so as not to tax his logic skills.
Once we start with the "What's this world coming to" ****, it just never ends.