Munchkin
Full of Fairy Dust
She is not getting what she is paying for. She should be getting at least 150down. Her upload is good. She needs to run the test at her house with a direct connection to the modem to know for sure. The ping is too slow too BTW. Doing it remotely is great but every time you add distance you take a hit on speed. Every 'hop' those packets have to take means less speed!Munchkin She's paying for 200 Mbps according to the bill I just accessed.
Thank goodness for Google Desktop Remote, I can run her Ethernet speed from my computer. . Here's a pic of the Ethernet speed test.View attachment 2397 speed test I just ran on her laptop.