Spiky Bugger
Well-Known Member
- Joined
- Jan 5, 2014
- Messages
- 6,310
Something else...I can be a bit persistent with a VERY CALM voice which scares some people. I don't know what I'm doing...but my inclination would be to find the phone number for Abrazo's corporate legal office. I usually VERY SWEETLY ask for the name of the officer of their corporation empowered to receive summonses and subpoenas on behalf of the firm.
More times than not...I'm in. And I'm speaking with someone high enough up the food chain to answer questions such as...
"Can you help me with this? My sister's surgeon seems to have much lower expectations for her recovery than most people would and your Patient Liason's phones aren't even being answered. So, from my perspective, the hospital--by not answering phones--is not allowing my sister to exercise her rights...you know, the ones you have listed on your website. Further...we understand that her surgeon is the decision maker regarding her care...but we would like whatever assistance you can provide in finding someone who will shadow him and feel free to disagree. Even on simple thing like checking her vitals. Since she hasn't stopped bleeding since surgery...we want her vitals checked far more often than the q4h her surgeon has requested. People have bled to death in less than four hours, haven't they? How can you help us turn this potential disaster into at least a healthy resolution? Is there anything the hospital can do to be 'the good guy' and help my sister survive."
Or something like that.
More times than not...I'm in. And I'm speaking with someone high enough up the food chain to answer questions such as...
"Can you help me with this? My sister's surgeon seems to have much lower expectations for her recovery than most people would and your Patient Liason's phones aren't even being answered. So, from my perspective, the hospital--by not answering phones--is not allowing my sister to exercise her rights...you know, the ones you have listed on your website. Further...we understand that her surgeon is the decision maker regarding her care...but we would like whatever assistance you can provide in finding someone who will shadow him and feel free to disagree. Even on simple thing like checking her vitals. Since she hasn't stopped bleeding since surgery...we want her vitals checked far more often than the q4h her surgeon has requested. People have bled to death in less than four hours, haven't they? How can you help us turn this potential disaster into at least a healthy resolution? Is there anything the hospital can do to be 'the good guy' and help my sister survive."
Or something like that.