My appeals for Prolia failed. Feb 28th my doctors' nurse said she would get me started on Reclast. Next contact I get is April 1, a lab order required before Reclast. Then nothing, despite my weekly calls leaving her messages.
Today I refused to leave a message. I held for her, for 23 minutes. She said the infusion center has the order, but she was unaware they also require her to verbally order infusion. Sigh........, but then said "you arent the only one"......???? Not cool. At all.
Meanwhile, the lab results expired. So now I do that again.
So far, I have been patient. That ends now.
I have great anxiety over this infusion, from horror stories about Reclast side effects in my family. My insurance does not care. I have to "fail" Reclast before Prolia is approved. Jerks.
Today I refused to leave a message. I held for her, for 23 minutes. She said the infusion center has the order, but she was unaware they also require her to verbally order infusion. Sigh........, but then said "you arent the only one"......???? Not cool. At all.
Meanwhile, the lab results expired. So now I do that again.
So far, I have been patient. That ends now.
I have great anxiety over this infusion, from horror stories about Reclast side effects in my family. My insurance does not care. I have to "fail" Reclast before Prolia is approved. Jerks.