star0210
Well-Known Member
Here's how it worked...my past experience with the Quest forms taught me that there were not enough blank spaces available. Med. Assts. always tried to make it all fit and it didn't and it was a big mess with missing Dx codes or missing tests and mostly illegible.
Sooooo...years ago, I took my surgeon's annual lab order, used WhiteOut on his identifying info, and took a copy of it to my PCPs. They loved it, because they could see what I needed to be checked for malabsorption and such and the Dx codes were there and all they had to do was add what, if anything, THEY wanted to add and put a label from their office on it and sign it.
I took the form I had prepared and the order from my cardio to my new PCP. She made sure that everything the hospital needed was already included...it was...put her office info on it, signed it and attached it to the lab order requisition. (It may have been from Q, they have a draw facility in the same building, but I'm not sure. It could have been from LC.)
In MY feeble mind, it was going to be better to have the PCP order it because she could send info to other specialists...that is part of her job, and she is willing to do that. And then I would need to get stuck only once.
NOW...the LC CMP does not include Mg testing. That should not have mattered, since ALL that the lab's printed requisition said was "see attached," and the form I provided says, "CMP (Comprehensive Metabolic Panel) including Lytes, BUN, Cr, Ca, Mg, Albumin, Total Protein and Alkaline Phos." That should have covered it...and the CSR said so!
I'm supposed to get a call from an Area Manager. We shall see.
Yeah the CMP-14 from LC...that's the one we sell...doesn't include mg. As far as I know, none of the different chemistry panels do.
I'm gonna tell you though that expecting the phlebotomist to look at all of that and recognize that mg isn't included is, in most cases, asking too much. They really aren't trained to "think" or paid enough to really care.
It would be helpful to have all of the LC test numbers included instead of just names and DX codes...that way you make sure nothing gets left out.
If it wasn't run though, have your PCP's office call and have it added on. We do that ALL of the time....presuming the blood is still good. They keep it usually for 7 days. Some things have to be run within a particular timeframe though. For example, a lavender top whole blood tube is only good for 48 hours. SST's at least 7 days.
Can't remember about mg off the top of my head.