Hello. So the EOC is not on BCBS IL website when I sign in. I called BCBS again and they've never heard of an EOC. I called Dr. Kane's office in Hoffman Estates to discuss DS today and inquired if the insurance required 50 BMI and if they've been successful getting around that requirement. The insurance coordinator at Dr. Kane's office put me on hold while she read the "Medical Policy" for DS for BCBS IL, and she came back on and said that "Yes, you need a BMI of 50." She went on to say that no cormorbidity was going to help my case because they clearly say that "DS is not medically necessary for patients with a BMI under 50." The coordinator said it must be a new policy because she knows of one patient recently that had BCBS IL who had a BMI under 50 that got denied for surgery. They appealed, denied again. She said last year, she recalls working on a patient whose BMI was under 50 with no comorbities, and the person was denied. They then send in supporting documentation of how this patient had a BMI of 50 at some given point when he first saw Dr. Kane, and they re-submitted that information to Blue Cross, and they approved it. I told her that if they can't help me fight insurance that maybe I should start searching elsewhere for a surgeon. She said that Dr. Kane would probably be in support of my DS decision (instead of gastric bypass that he was recommending). I have another consultation with Dr. Kane to discuss DS. I heard from a member of a FB WLS group that Dr. Kane and associates have done about 60-70 total DS's thus far. Not sure if I should be looking a surgeon with more experience. I've researched high and low on the weight loss boards about various surgeons and read through a lot of recent posts, and those surgeons within 150 miles from me (I'm in Chicagoland) don't do DS surgeries on patients under BMI of 50. Even Dr. Prachand at U of C and Dr. Marshall in Peoria .... who are both within 100 miles of me. I'm wondering if I'm chasing something that I will never get approved. I can't travel to CA or FL or NY because I have six young children and no family that would be able to stay at me while I travel for a few days. Husband can't take off work except for the surgery.
Dr. Kane's insurance coordinator said that if insurance denied me DS, we'd appeal and do a "Peer to Peer" review and speak with the Medical Director at Blue Cross and list all the reasons why DS is the preferred surgery for me. She said even those "peer to Peer" reviews come back denied because they'll say that it's "right in their medical policy that DS surgery is not medically necessary for patients under 50." I'm so close with a BMI of 47, no metabolism. At one point , I was probably a BMI of 48-49 (highest weight that I've seen on the scale is 309). They schedule a sleep study to demonstrate sleep apnea, a comorbidity, but she said that will probably not even help. Any advice here?