Spiky Bugger
Well-Known Member
- Joined
- Jan 5, 2014
- Messages
- 6,309
So, MrSue retired from an outfit with about 10,000 employees. Over time, he trained others and occasionally injured himself. And one night, on anOtHer board, a member posted something using an expression that I had heard from my husband and his coworkers a few hundred times, but never from anyone else. I PMd her. We discovered that Mr Sue was one of the guys who trained the other woman’s husband. We ladies became friends. The “trainee” did very well. MrSue retired 15 years ago. We have stayed in touch, especially when we’ve had sad “family issues.”
ONE of MrSue’s many on-duty injuries resulted in his needing hearing aids. It was EASILY a presumptive Work Comp thing and has only been a problem once before, circa 2005. But THIS TIME, getting his annual exam has been a nightmare, especially since he has post-silent-stroke reduction in problem solving skills, mostly patience. Back in March, the hearing aid place refused to treat him, saying that his Work Comp office (it’s self-funded, not part of the state system) hadn’t paid the entire bill from last visit. He called Work Comp, got ignored and gave up.
Meanwhile, I’m yelling and he’s saying things like “Huh?” and “You never said that!” and “What!” I lost my cool. Yelled at him. (Only so he could hear me, of course…lol). Called Work Comp, left a cranky message. And then I thought, “Hey! My friend’s husband still works there. Maybe he can get us a better phone number.” So I asked her. (And that’s all I asked for…a good phone number.)
Thing is, he has moved WAY up the organizational ladder. And, the Work Comp office is one of the many offices that is now under his direction. (We really had NO IDEA.) He didn’t give us a number to call. He apparently INQUIRED on MrSue’s behalf.
Phone won’t stop ringing. Everybody is very sorry. Two items were billed under the same procedure code and interpreted as Duplicate Billing. That’s been fixed. The Hearing Aid place is submitting the pre-auth today. She’s sorry, too. Then the supervisor of the first Work Comp lady called, just to make sure we were satisfied with the progress so far.
Within two weeks, he’ll have an appointment and maybe even NEW hearing aids…and these are EXPENSIVE items. And I won’t have to keep yelling and wondering if my sore throat is a COVID symptom.
I wish all our friends were that important. If you are one of my friends and also a big shot, please let me know. I might need your help some day!
ONE of MrSue’s many on-duty injuries resulted in his needing hearing aids. It was EASILY a presumptive Work Comp thing and has only been a problem once before, circa 2005. But THIS TIME, getting his annual exam has been a nightmare, especially since he has post-silent-stroke reduction in problem solving skills, mostly patience. Back in March, the hearing aid place refused to treat him, saying that his Work Comp office (it’s self-funded, not part of the state system) hadn’t paid the entire bill from last visit. He called Work Comp, got ignored and gave up.
Meanwhile, I’m yelling and he’s saying things like “Huh?” and “You never said that!” and “What!” I lost my cool. Yelled at him. (Only so he could hear me, of course…lol). Called Work Comp, left a cranky message. And then I thought, “Hey! My friend’s husband still works there. Maybe he can get us a better phone number.” So I asked her. (And that’s all I asked for…a good phone number.)
Thing is, he has moved WAY up the organizational ladder. And, the Work Comp office is one of the many offices that is now under his direction. (We really had NO IDEA.) He didn’t give us a number to call. He apparently INQUIRED on MrSue’s behalf.
Phone won’t stop ringing. Everybody is very sorry. Two items were billed under the same procedure code and interpreted as Duplicate Billing. That’s been fixed. The Hearing Aid place is submitting the pre-auth today. She’s sorry, too. Then the supervisor of the first Work Comp lady called, just to make sure we were satisfied with the progress so far.
Within two weeks, he’ll have an appointment and maybe even NEW hearing aids…and these are EXPENSIVE items. And I won’t have to keep yelling and wondering if my sore throat is a COVID symptom.
I wish all our friends were that important. If you are one of my friends and also a big shot, please let me know. I might need your help some day!