DianaCox Bad Cop Joined Dec 30, 2013 Messages 6,343 Location San Jose Oct 18, 2015 #16 Appeal will continue, under the policy in place when the request for precertification was made.
Larra Well-Known Member Joined Dec 31, 2013 Messages 3,525 Oct 18, 2015 #17 I defer to Diana on this one and her answer sounds right to me.