IMR Appeals Victory!

Diana S.

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Joined
Nov 21, 2016
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80
Location
Georgetown, CA
So I've posted it pretty much everywhere and emailed it to everyone, because at long last I WON MY IMR APPEAL!!!

To Recap: I'm 35yo BMI of 47, had a sleeve gastrectomy about 12 years ago. Have been having issues vomiting solid food for about a year plus now due to sleeve complications, and I also have sleep apnea and GERD. I was accepted into Kaiser N.Cal's bariatric program but because of the GERD they said it was the RNY or nothing.

So I appealed... something like December 2016 or January of 2017. Got their denial and started the Dept. of Managed Health Care IMR process. I was denied the first time because I didn't have a DS-specific personal nutritional evaluation... something that was sort-of left field in the area of requirements. We had a re-do that came back as pretty much the same decision, but they made sure to state specifically that once I obtained a report saying I understood the specific nature, problems, required supplements and the likelihood that I will comply with all after-care and supplementation, that the DS would be seen as medically necessary.

So Kaiser offered me a nutritional eval which came back as a "yes she understands the surgery" but was biased and pretty crummy otherwise. I had an independent agency evaluate me again, and this time got glowing marks. Sent in a THIRD IMR with these reports and finally got my answer:

YOUR REQUEST IS DETERMINED TO BE MEDICALLY NECESSARY!

I can't even breathe!

And now we wait for a minute before I start hassling Kaiser for authorization and get a surgery date with Dr. Rabkin :D

ENORMOUS thank yous to @Larra and @DianaCox for all your help, support, and talking me off the ledge this past year. I quite literally could not have done this without you!
 
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I must say, her appeals were some of the most stupid and mean-spirited ones Larra and I have seen. We were not going to let Kaiser get away with it. But it was touch and go the whole time! Not fun for Diana S. - and it took an entire frickin' year, and THREE appeals, including getting the DMHC to send it to their lawyers who forced them to do two internal re-reviews, so more like FIVE appeals. Emotionally exhausting.
 
Congratulations! So many of us know those joyous feelings, and owe the victories to the same incredible duo!
 

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